Our Services
We aim to do long term business and gain five-star ratings, so when there is any delievery or quality issue, pls feel free to contact us first before leaving any neutral or negative feedback. All emails would be replied within 24 hours during the working days(Friday to Saturday, 9AM-6PM,Beijing time).
Accept eligible returns within 7 days of receipt. Pls contact us for return address and RMA first.
Original payment will be refunded within 2 business days of receiving an authorized return. Buyer needs to pay for all standard shipping costs except that the return is the result of ours(e.g. defective or incorrect item)
All products purchased from us are under three-month warranty.
Finally we wish you a happy shopping experiece with us
Company Information
Beijing W&F technology Co.,LTD is founded in 2006. It is a hi-tech company specialized in manufacturing and trading fiber splicing machine and testing equipments . Our company is one of the biggest communication test instrument suppliers which is located in Beijing - the capital of China.
Our main products as below:
FAQ
1..What’s the lead time for all the goods that I required?
---about the 3-4 working days after getting payment.
2.What’s the warranty for your products?
----Normally it is 2 years.
3.What’s your payment term?
---It is 100% T/T in advance
4.What’s the MOQ for your products?
---1pcs is okay.
5. How will you ship to us ?
---- Normally it will takes 3-5 days by DHL or FedEx
6. My fusion splicer machine always has a larger splice loss,what reasons caused it? How solve?
--- 1).the electrodes are aging,you need to change new ones
--- 2).the electrodes are not installed very well,you need to re-install and fix the electrodes well.
--- 3).discharging current is not good,you need to do discharging experiment to make the current get the right point
7.splicing machine shows loss is not large,but it's larger when testing use a OTDR,what causes?how solve?
--- 1).the electrodes are aging,you need to change new ones
--- 2).discharging current is not good,you need to do discharging experiment to make the current get the right point
--- 3).Optical fiber end face is bad,there is something wrong with the cutting blades.You need to adjust the fiber cleaver & cutting blades to make sure end face is better
--- 4).There has dust in V groove,you need to clean V groove,microscope,electrodes etc